Cancellation Policies for Private and Group Classes
If you are just starting out with us, it is important to ensure that you are able to attend all classes per session before you enroll in any of My Dogs Mind’s programs.
Private Classes
Choose the trainer and times that best fit your schedule by selecting the Book Today tab on our homepage.
To ensure everyone gets an equal opportunity, we ask you to give 24 hours notice if you are unable to attend. 24 hours notice is required for a refund.
Group Classes
Group classes are a great chance to learn to work as a team with your dog in a multi-dog/muli-human setting.
My Dog’s Mind requires a 7-day notice prior to the start date of the sessions to be eligible for a refund. Less than 7-days notice, a credit towards services will be issued.
Once group classes have begun, no refunds or credits will be issued unless the trainer requests the client’s removal from the class.
Happy Training!